Privacy Policy
By accessing and using the Tendonitis Reset website, you agree to comply with the following privacy policy. If you do not agree, please discontinue use of the site.
We'll keep things simple because we believe you should know exactly what is happening with your data.
We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to anyone. We do not share your data with third parties in exchange for money or any other benefit.
The only time your information is shared is when it is necessary to operate our business. For example, your payment details are processed by Stripe to complete your purchase.
Information We Collect
We collect two types of information: what you give us directly, and what is collected automatically when you browse our site. See both below.
Information You Provide
When you make a purchase, we collect your name, email address, and payment details.
We collect your name and email address to complete your order and stay in touch with you after your purchase (if you opt in). We do not share your name or email address with anyone except the service providers necessary to operate our business, such as MailChimp.
We collect your payment details only to complete your payment. We do not store your credit card information. Payment is processed securely by Stripe.
Information Collected Automatically
When you visit our site, analytics and advertising tools automatically collect certain technical information to measure site performance and ad effectiveness, including your IP address, device type, browser type, pages visited, time spent on the site, and the website that referred you here.
This data is collected through analytics and advertising tools (such as Google Analytics and Meta Ads), and is used to help us understand how people find and use our site.
How We Use Your Information
We use your information only for the following purposes:
To deliver your purchased guide
To process your payment
To send your purchase confirmation and any support emails
To send marketing emails if you have opted in
To improve our website and advertising performance
To comply with any legal obligations
We do not use your information for any other purpose.
Payment Processing
All payments are processed securely through Stripe. We do not store or have access to your full credit card number. Once your payment details are submitted, they are handled entirely by Stripe.
Stripe processes your payment data according to their own privacy policy, which you can review at stripe.com/privacy.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit our site. We use cookies and similar tracking technologies to analyze site traffic and improve our advertising.
Third-party tools, such as Google Analytics and Meta Ads, may collect data about how you use our site, including but not limited to pages visited, time spent, and actions taken. This helps us understand what is working and where we can improve.
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect how some parts of our site function.
If you are visiting from a region that requires cookie consent, you may see a banner asking for your permission before any tracking takes place.
Legal Basis for Processing (International Users)
If you are located in the European Union, the United Kingdom, or another region with data protection laws, the following explains the legal basis on which we process your personal data.
Contract. We process your name, email address, and payment details in order to fulfill your purchase and deliver your guide.
Consent. We only send marketing emails if you have given us permission to do so. You can withdraw that consent at any time by unsubscribing.
Legitimate interest. We use analytics and advertising tools to understand how our site is performing and to improve it. We do this in a way that we believe is proportionate and does not override your rights.
Legal obligation. We may process or retain certain data if required to do so by law.
How We Use Your Information
Depending on where you live, you may have certain rights regarding your personal information. These include the right to request access to the data we hold about you, request that we correct any inaccurate information, request that we delete your data, withdraw your consent to receive marketing emails at any time, and request information about how your data is being used.
If you are a California resident, you may also request information about the categories of personal data we collect and whether that data is shared with any third parties.
If you are located in the European Union or the United Kingdom, you have the right to data portability and the right to lodge a complaint with your local data authority.
To make any of these requests, email us at support@tendonitisreset.com. We will respond within five business days.
Data Retention
We retain your personal information only for as long as necessary to fulfill your purchase, provide customer support, maintain business records, and comply with any legal obligations.
If you would like your data deleted sooner, you can email us at support@tendonitisreset.com and we will remove it unless we are required by law to retain it.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are processed securely through Stripe, which maintains its own security standards.
No system is completely secure, and we cannot guarantee the absolute security of your information. We will notify you promptly if we become aware of any breach affecting your data.
Third-Party Services
To operate our business, we work with a small number of third-party service providers, including:
Payment processing: Stripe
Analytics: Google Analytics
Advertising: Meta Ads
Email delivery: Mailchimp
Each of these providers processes your data under their own privacy policies. We encourage you to review those policies if you would like to understand how your data is handled by these services.
Children’s Privacy
Our website and products are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions about this policy, reach out to us at support@tendonitisreset.com.